Research report

The importance of dependability in real-time payments

As a leading global provider of real-time payment infrastructures and applications, we know that people depend on secure, reliable access to their money.

We conducted research among users of real-time payments in six markets: the UK, Japan, Australia, Thailand, India, and Mexico.

Our findings show that real-time payment services must be dependable — be both trustworthy and reliable — in order for people to use and benefit from them. 

Download now

Contact permission

You are free to withdraw your consent at any time, free of charge. More information on Mastercard's privacy practices and on your rights including withdrawing consent is available in the Mastercard Privacy Notice.