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Trace and prevent fraud and money laundering
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Payment resiliency
Resilient payment solutions to keep your business flowing
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Keep your organization and digital supply chain secure
Threat protection
Safeguard your network and data from external threats
Data strategy and analytics
Mastercard Data & Services
Make smarter decisions with better outcomes
Open banking and open data
Open banking solutions
Empower people to benefit from their financial information
Payments
Infrastructure
Modernize your network with real-time payments
Retail payments
Pay for goods and services in store and online
Cross-border payments
Send money to people, workers and businesses abroad
Disbursements, remittances and funding
Pay out earnings and send funds to other people
Financial institutions
Account identity services
Trust your users are who they say they are
Customer experience
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Dispute management
Reduce and prevent chargebacks before they happen
Risk management
Minimize risks before they happen
Transaction optimization
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Travel industry
Account identity services
Trust your users are who they say they are
Customer experience
Boost customer engagement and satisfaction
Dispute management
Reduce and prevent chargebacks before they happen
Risk management
Minimize risks before they happen
Retail
Account identity services
Trust your users are who they say they are
Customer experience
Boost customer engagement and satisfaction
Dispute management
Reduce and prevent chargebacks before they happen
Risk management
Minimize risks before they happen
Transaction optimization
Balance security and a seamless customer experience
Technology, media & telecommunications (TMT)
Account identity services
Trust your users are who they say they are
Customer experience
Boost customer engagement and satisfaction
Dispute management
Reduce and prevent chargebacks before they happen
Risk management
Minimize risks before they happen
Digital partners
Account identity services
Trust your users are who they say they are
Customer experience
Boost customer engagement and satisfaction
Dispute management
Reduce and prevent chargebacks before they happen
Risk management
Minimize risks before they happen
Transaction optimization
Balance security and a seamless customer experience
Dive into the biggest trends shaping our industry
Our annual business fraud report is considered the definitive account of payments-related fraud in both the US and the UK. This year, for the first time, we included Australian businesses in our research. The report canvasses entrepreneurs, business owners, managers and directors on their response to, and experience of, the different types of payments fraud.
The most surprising and concerning findings show that, while a large number of businesses believe payments-related fraud is becoming a bigger issue, they haven’t made any changes as a result. Lack of time and money to train staff was cited as one main reason. Additionally, our research shows:
- 37% of business owners have either been a target of attempted payments-related fraud, or know a business which has, and lost thousands of pounds in the process. 10% of owners contemplated closing their business as a result.
- While awareness of the impact of payments-related fraud has improved among UK businesses, 26% still admit that they are unaware of mandate, invoice redirection and CEO fraud. That’s almost 1.5m businesses (out of a total 5.7m businesses in UK).
- 12% of UK bosses and entrepreneurs who have had to deal with the fall-out from crippling payments fraud cited problems with their relationships with family and friends as a result.
Download the report to learn more.
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Archive
- Business fraud report: UK
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