Research and reports

Data insights into the markets, people and businesses we support.
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Cybersecurity
Digital skimming: how to stay protected

Researchers analyzed nearly 6,500 online merchants to better understand how digital skimming attackers identify targets and victims to provide vital cybersecurity insights.

Cross-border payments
Borderless payments: Making money go further

Learn how seamless money movement drives individual empowerment despite economic uncertainty in our 2023 borderless payments report.

Identity
2023 holiday season fraud prevention eBook

The sophisticated criminal economy is in full bloom. Individuals getting started in fraud rarely need to build their own tools. They simply reuse existing software to steal data and spoof or emulate.

Financial crime solutions
Using AI and collaboration to prevent payment scams

From romance scams to fictitious online deals, impersonation scams have plagued people and businesses and shaken the victim's confidence. However, the tide is turning.

Cyber Risk Management
Ripples across the attack surface

Sometimes small events can have far-reaching consequences, such as when one organization's security incident affects third parties and the broader supply chain

Real-time payments
Key challenges for cross-border real-time payments

We uncover the obstacles to providing efficient, cost effective and scalable across border payment solutions.

Real-time payments
Market initiatives in cross-border real-time payments

We outline various market and industry responses to demand for faster and more transparent cross-border payments.

Real-time payments
Enhancing cross-border payments in a real-time world

A reduction in global reach, alongside changes in the payments arena has led to a growing demand to revisit how cross-border payments are handled.

Cyber Risk Management
Gartner®: Hype Cycle™ for cyber risk management

This Hype Cycle demonstrates the need for organizations, including critical infrastructure operators, to respond, restructure and rebalance their approach to cyber risk management.

AI
The power of today's market-ready AI to reduce transaction fraud

In this ebook, discover how one of the most robust global network data sets is empowering transaction fraud detection.

AI
Paladin vendor report 2023: Fraud prevention

A non-biased compilation of security solution providers to help determine who aligns best with your company’s fraud prevention goals.

AI
Advanced AI technology datasheet

Advanced AI with enhanced precision and earlier detection at unbeatable scale lets you stay ahead of financial crime, with market-ready or custom solutions that accelerate fast, efficient deployment.

What consumers want from digital banking

Consumers expect seamless, user friendly, real time and connected digital experiences from any device.

The evolution of real-time payments in the Philippines

Real-time payments power economies and empower people, helping connect previously unbanked and underbanked people to financial services.

AI
AI perspectives: Transaction fraud

Discover insights on how businesses are responding to evolving transaction fraud in the payments industry. This report explores the use of AI, roadmaps for adoption, perceived roadblocks and future investment intentions.

AI
Seeking approval - acquirers vs. transaction fraud

This report provides valuable insights into how acquirers tackle the rising risk of transaction fraud as online sales grow using real-time AI and data-rich fraud monitoring.

EV charging payments

To enable the electrification journey of European road transport, EV charging payment needs to be solved and become a catalyst for growth and accessibility.

Cyber Risk Management
Third party risk management: The call for greater operational maturity

Thirty-four risk professionals in North America and Europe share insights on strategies to effectively manage third-party risk in financial services.

Infosec leaders pursue the future of financial services

Get insight into the most critical enterprise defense challenges, most concerning technology trends, budget realities and top investments for 2023.

Chargeback Prevention
2023 digital field guide

Consumers want seamless, real-time connected digital experiences for everything from ordering a coffee to booking a flight, tracking reward points or checking statement balances.

Cyber Risk Management
Balancing third-party risk

From speculating that vendors have threatening security postures to guessing that vendors have water-tight security practices, organizations make assumptions about cybersecurity too often.

AI
Balance revenue growth against fraud and risk with market-ready AI

Infographic on the power of market-ready AI in detecting and preventing fraudulent activity with merchant monitoring.

Cyber Risk Management
Managing ransomware risk in the supply chain

There is surprisingly little data on a large-scale study basis that correlates the risk outcomes organizations are achieving through maintaining good cybersecurity hygiene.

Next-gen loan payments for the best customer experience

How credit unions and regional banks can strengthen customer engagement and loyalty while streamlining their own back-office operations.

Cyber Risk Management
Get ready to take on software supply chain risk management

Ultimately, agencies will need to use a mix of tools and research to ensure they have a complete picture of the supply chains for all government-owned and run software.

AI
Market-ready AI for transaction fraud monitoring datasheet

Enhance profitability while minimizing risk using intelligently trained, market-ready AI.

AI
Empower fraud analysts to manage merchant risk: Five key strategies

Learn how global intelligence and AI can optimize teams, reduce fraud and improve profits for acquirers, PSPs and Payfacs. This ebook offers strategies to enhance fraud detection and prevention in rapidly growing merchant portfolios.

Cyber Risk Management
Risk management insights from 10 years of breach event monitoring

In whatever way you digest the news, you will see many stories about breach events, so many in fact, that one might reasonably conclude that every organization is compromised regularly.

Chargeback Prevention
2023 payments outlook report

Download our 2023 outlook report to discover four trends shaping the future of fraud-prevention, chargeback protection and omnichannel digital experiences.

AI
Market-ready AI monitoring for merchants

Learn how to use the power of Mastercard network intelligence to reduce fraud with market-ready AI.

Cyber Risk Management
Five lessons learned from over 100 ransomware attacks

Much has been written about hardening enterprises against the threat of ransomware, but what about protecting supply chains?

AI
How AI and machine learning are helping to reduce transaction fraud and improve merchant monitoring

Download the white paper to learn how enriched AI solutions for transaction fraud and merchant monitoring are helping acquirers process more transactions, lose less money and improve the customer experience.

AI
Stay ahead of healthcare fraud with advanced AI technologies

This white paper, a collaboration between Mastercard Healthcare Solutions and Becker’s Hospital Review, looks at the fraud landscape, the drawbacks of current approaches to fighting fraud and AI's role in preventing fraud.

AI
AI accurately tackles healthcare fraud, waste and abuse

Learn how Mastercard AI combines post-pay and pre-pay analytics to detect and prevent fraud in healthcare claims, reducing costs and improving payment integrity.

Chargeback Prevention
The first party fraud conundrum

New findings explore how first party fraud and chargeback volumes are shifting, as well as the tools and data points payments stakeholders are looking at to help reduce disputes and fraudulent behavior.

AI
Mastercard Healthcare Solutions - Bridging the healthcare technology gap

In this ebook, discover how one of the most robust global network data sets is empowering transaction fraud detection.

Cryptocurrency
Central bank digital currencies
Ecommerce open banking payments
Open banking readiness index 2021
Frictionless digital payments
The importance of dependability in real-time payments
The rise of the mule
AI
Prevent and save: Advanced AI for fraud, waste and abuse

Mastercard Healthcare Solutions offers proven AI technology increases accuracy in healthcare fraud detection while minimizing false positives.

Fueling the global gig economy
AI
Advancing fraud protection with global network intelligence

Acquirer fraud is complex, ranging from card-not-present fraud to merchant collusion. Acquirers are looking for more accurate and effective solutions as ecommerce sales rise. Download this ebook and discover how market-ready AI solves today’s pressing acquirer fraud challenges.

What small businesses want in 2020/21
What people want in 2020/21
Identity
The new criminal toolbox

The sophisticated criminal economy is in full bloom. Individuals getting started in fraud rarely need to build their own tools. They simply reuse existing software to steal data and spoof or emulate.

Chargeback Prevention
Digital receipts are just the beginning

Download our research to learn how digital receipts are unlocking greater engagement opportunities with consumers

Cross-border payments
Borderless payments report 2022
Cross-border payments
Borderless payments report 2021

Read detailed analysis for cross-border financial service providers to meet evolving consumer and small business needs and expectations.

Open banking
The rise of open banking North America

This research report measures the early demand and drivers of adoption of better-connected financial services and control over consumer-permissioned financial data in North America.

AI
AI Express: fast, efficient, proven AI model development

Download this ebook to learn about AI Express and fast, efficient, proven AI model development and going from AI model to scalable production in six to eight weeks.

Identity
Do consumers trust online payments?

In collaboration with Nudata, PYMNTS surveyed 2,368 U.S. consumers to learn how attitudes towards data security have shifted since the start of the pandemic and how this affects online retailers.

AI
Increase approval rates and fraud detection with market-ready AI

Financial institutions need the right tools to protect themselves and their customers in a dynamic fraud environment while providing a frictionless experience.

AI
Brighterion AI Express datasheet

AI Express is a proven process that quickly builds and deploys tailored AI solutions for your business to help you achieve quick and impactful results.

Sustainability
The Different Times #1

We consider how digital technologies are enabling inclusive access to money and services, explore the partnerships that are driving payments innovation.

AI
Mastercard Healthcare Solutions AI datasheet

Uncover the power of Mastercard Healthcare Solutions' AI platform in detecting and stopping fraud, waste and abuse in real-time.

Keeping pace in a global economy
ISO 20022 message standards
The Different Times #2
AI
Brighterion AI fact sheet

With an unsurpassed ability to learn, adapt and scale, our AI helps our customers save millions of dollars every year.

AI
Brighterion AI Smart Agents infographic

Smart Agents create virtual representations of entities, building profiles based on their actions, and continuously evolve models in real-time resulting in increased detection rates, reduced operational costs and false positives and the ability to scale seamlessly with your data.

Delivering on the promises of Open Banking
The Different Times #3
The Different Times #4