Research and reports

Data insights into the markets, people and businesses we support.
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Digital skimming: how to stay protected

Researchers analyzed nearly 6,500 online merchants to better understand how digital skimming attackers identify targets and victims to provide vital cybersecurity insights.

Cross-border payments
Borderless payments: Making money go further

Learn how seamless money movement drives individual empowerment despite economic uncertainty in our 2023 borderless payments report.

2023 holiday season fraud prevention eBook

The sophisticated criminal economy is in full bloom. Individuals getting started in fraud rarely need to build their own tools. They simply reuse existing software to steal data and spoof or emulate.

Financial crime solutions
Using AI and collaboration to prevent payment scams

From romance scams to fictitious online deals, impersonation scams have plagued people and businesses and shaken the victim's confidence. However, the tide is turning.

Cyber Risk Management
Ripples across the attack surface

Sometimes small events can have far-reaching consequences, such as when one organization's security incident affects third parties and the broader supply chain

Real-time payments
Key challenges for cross-border real-time payments

We uncover the obstacles to providing efficient, cost effective and scalable across border payment solutions.

Real-time payments
Market initiatives in cross-border real-time payments

We outline various market and industry responses to demand for faster and more transparent cross-border payments.

Real-time payments
Enhancing cross-border payments in a real-time world

A reduction in global reach, alongside changes in the payments arena has led to a growing demand to revisit how cross-border payments are handled.

Cyber Risk Management
Gartner®: Hype Cycle™ for cyber risk management

This Hype Cycle demonstrates the need for organizations, including critical infrastructure operators, to respond, restructure and rebalance their approach to cyber risk management.

Paladin vendor report 2023: Fraud prevention

A non-biased compilation of security solution providers to help determine who aligns best with your company’s fraud prevention goals.

What consumers want from digital banking

Consumers expect seamless, user friendly, real time and connected digital experiences from any device.

The evolution of real-time payments in the Philippines

Real-time payments power economies and empower people, helping connect previously unbanked and underbanked people to financial services.

EV charging payments

To enable the electrification journey of European road transport, EV charging payment needs to be solved and become a catalyst for growth and accessibility.

Cyber Risk Management
Third party risk management: The call for greater operational maturity

Thirty-four risk professionals in North America and Europe share insights on strategies to effectively manage third-party risk in financial services.

Infosec leaders pursue the future of financial services

Get insight into the most critical enterprise defense challenges, most concerning technology trends, budget realities and top investments for 2023.

Chargeback Prevention
2023 digital field guide

Consumers want seamless, real-time connected digital experiences for everything from ordering a coffee to booking a flight, tracking reward points or checking statement balances.

Cyber Risk Management
Balancing third-party risk

From speculating that vendors have threatening security postures to guessing that vendors have water-tight security practices, organizations make assumptions about cybersecurity too often.

Cyber Risk Management
Managing ransomware risk in the supply chain

There is surprisingly little data on a large-scale study basis that correlates the risk outcomes organizations are achieving through maintaining good cybersecurity hygiene.

Next-gen loan payments for the best customer experience

How credit unions and regional banks can strengthen customer engagement and loyalty while streamlining their own back-office operations.

Cyber Risk Management
Get ready to take on software supply chain risk management

Ultimately, agencies will need to use a mix of tools and research to ensure they have a complete picture of the supply chains for all government-owned and run software.

Cyber Risk Management
Risk management insights from 10 years of breach event monitoring

In whatever way you digest the news, you will see many stories about breach events, so many in fact, that one might reasonably conclude that every organization is compromised regularly.

Chargeback Prevention
2023 payments outlook report

Download our 2023 outlook report to discover four trends shaping the future of fraud-prevention, chargeback protection and omnichannel digital experiences.

Cyber Risk Management
Five lessons learned from over 100 ransomware attacks

Much has been written about hardening enterprises against the threat of ransomware, but what about protecting supply chains?

Chargeback Prevention
The first party fraud conundrum

New findings explore how first party fraud and chargeback volumes are shifting, as well as the tools and data points payments stakeholders are looking at to help reduce disputes and fraudulent behavior.

Central bank digital currencies (CBDCs)
Winning in ecommerce with open banking payments
The future of open banking in Europe
Enabling frictionless digital payments
The importance of dependability in real-time payments
The rise of the mule
Fueling the global gig economy
What small businesses want in 2020/21
What people want in 2020/21
The new criminal toolbox

The sophisticated criminal economy is in full bloom. Individuals getting started in fraud rarely need to build their own tools. They simply reuse existing software to steal data and spoof or emulate.

Chargeback Prevention
Digital receipts are just the beginning

Download our research to learn how digital receipts are unlocking greater engagement opportunities with consumers

Cross-border payments
Borderless payments report 2022
Cross-border payments
Borderless payments report 2021

Read detailed analysis for cross-border financial service providers to meet evolving consumer and small business needs and expectations.

Open banking
The rise of open banking North America

This research report measures the early demand and drivers of adoption of better-connected financial services and control over consumer-permissioned financial data in North America.

Do consumers trust online payments?

In collaboration with Nudata, PYMNTS surveyed 2,368 U.S. consumers to learn how attitudes towards data security have shifted since the start of the pandemic and how this affects online retailers.

The Different Times #1

We consider how digital technologies are enabling inclusive access to money and services, explore the partnerships that are driving payments innovation.

The Different Times
The Different Times
Keeping pace in a global economy
Don’t get left behind: why FIs and large corporates should migrate to ISO 20022 standards
The Different Times #2
Delivering on the promises of Open Banking